TERMS AND CONDITIONS

The use of the website and all the materials on this website are subject to the terms and conditions of this legal webpage. Please read these terms carefully before using www.zodack.in.

1. Overview & Acceptance

By using this website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms may be amended or changed by us at any time at our discretion. Your continued use of the website following any changes constitutes your agreement to such modifications.

This document is an electronic record in terms of the Information Technology Act, 2000 ("IT Act") and rules thereunder as applicable, and is published in accordance with the Consumer Protection (E-Commerce) Rules, 2020.

2. Eligibility to Use

Only persons who can enter into a legally binding contract under the Indian Contract Act, 1872 can use or transact on the website. Minors must use the platform only through their legal guardians or parents. Authorized representatives of corporate entities must possess due legal authority to act on their behalf.

3. General Website Use & Trademarks

This website is owned and operated by ZODACK (MK Enterprises). All graphics, text, logos, trademarks, and interface elements are the exclusive property of ZODACK. Unauthorized usage, copying, or exploitation of these marks is strictly prohibited.

4. Order Processing & Right to Cancel

All purchases made on the website are subject to ZODACK’s acceptance, which is at our sole discretion. We reserve the right to refuse or cancel any order (including confirmed orders) for reasons including suspected fraud, pricing errors, or restricted delivery locations, without incurring any liability.

5. Order Modification & Delivery

Once an order is placed, modifications or deviations can only be entertained if requested well in advance before dispatch. Deliveries are carried out across India via trusted third-party courier partners. Title and risk of products pass to the customer upon dispatch from our fulfillment center.

6. Limitation of Liability & Disclaimer

The website is provided on an "as-is" basis without warranties of any kind. ZODACK shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use the site or products.

7. Grievance Redressal

In accordance with the IT Act and applicable rules, for any questions, complaints, or technical issues regarding your purchases, you can reach out to our grievance desk:

8. Governing Law & Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising herefrom shall be subject to the exclusive jurisdiction of the courts in Kanpur / Bangalore, India.